CAMBODIA

OUTCOME MAPPING (OM) WORKSHOP

PAN Localization Cambodia (PLC) Goals:

I Vision

Through PAN Localization Project, information will be accessible to all members of the Cambodian society. More Khmer applications will be developed, including e-commerce, SMS with Khmer Unicode, Khmer dictionary, lexicon development, conversion, Text-to-Speech (TTS), Parts of Speech (POS), Optical Character Recognition (OCR), and publishing local language content, which will help Cambodians to understand better their own language. By using these applications, people, especially in rural areas where foreign language is not commonly used, can still communicate and access information. Schoolchildren will use computers for their studies. It will also open opportunities for students, scholars and government entities to do more research and development in Khmer language.

Moreover, local developers and researchers will be able to build their capacities and enhance their experiences in research and development by creating more local applications and doing research for disseminating in the national, regional, and international level. This will boost the national pride as it paves the way for the country’s ICT sector to enter the global arena.

In essence, the creation of the Khmer natural language processing will help build evidence to support the creation of a national policy on local language technology, training and content.


II Mission

In support of the vision, the program will encourage young developers and researchers to develop more Khmer applications and create a network amongst them for research and development collaboration. It will contribute to the development of a platform for research and education exchange within universities and open channels for information-exchange such as national and regional conferences and fora.

The program will build capacities of its developers and researchers through training on relevant skills and exposure to expertise of various teams in other project partner countries. Results of the research will feed on to development of more user-friendly applications.

Working with various government agencies, such as the National Institute of Language, NGOs, civil society groups, international communities, and donor, to conduct research on ICT and disseminate to the national, regional, and international levels, and ultimately use this as evidences to influence national policy-makers.


III Boundary Partners and Strategic Partners

3.1 Overview

Boundary partners are those individuals, groups or organization with whom the program interacts directly and with whom program can anticipate opportunities for influence. These actors are called boundary partner because, even though the program will work with them to effect change, it does not control them.

Strategic Partners are those individuals, groups, or organizations that the program needs to work with but does not necessarily want to change. The program may want, or need, an alliance with them to achieve its objectives, but it is not trying to change their behavior. Strategic partners are considered in terms of their contribution to the mission.

3.2 PAN Localization Boundary Partners

End-users/Boundary Partners
- students/schoolchildren
- universities – professors, researchers
- government staff – ministries, agencies
- companies – media and publishing companies
- NGOs and other organizations

3.3 PAN Localization Strategic Partners

- National Institute Language (NIL)
- Policy-makers
- Ministry of Education, Youth and Sport (MoEYS)



IV Outcome Challenge

4.1 Overview

An Outcome Challenge describes how the behavior, relationships, activities, or actors of an individual, group, or institution will change if the program is extremely successful. Outcome Challenges are phrased in such a way that it emphasizes behavioral change. They should be idealistic but realistic. This is done for two reasons: it stresses that development is done by, and for, people; and it illustrates that, although the program can influence the achievement of outcomes, it can not control them. The program contributes to change, but ultimate responsibility and power for change rests with the boundary partners themselves.

4.2 PAN Localization Outcome Challenge

The PAN Localization Project intends to see its boundary partners regularly make use of Khmer-based applications and Khmer smart typing.

The project also intends to develop more Khmer-based applications that are recognized by the government of Cambodia and contribute to the development of the Cambodian society.

Ultimately, by using the applications developed by PAN Localization Project, the boundary partners are digitally-smart and are able to improve their knowledge and livelihood.


V Progress Markers

5.1 Overview

Progress Markers are identified for each of the outcome challenges that the program is helping to bring about. They show the complexity of the change process associated with each boundary partner and represent the information that the program can gather in order to monitor achievements toward the desired outcome.

A set of progress markers represents a change model for the boundary partner that illuminates the depth and complexity of change being sought. The progress markers should advance in degree from the minimum one would expect to see the boundary partner doing as an early response to the program’s basic activities, to what like to see them doing, to what it would love to see them doing if the program were having a profound influence.


5.2 PAN Localization Progress Markers

5.2.1 Students/Schoolchildren/Universities

Expect to see

• distribute and test
• students know the application
• acceptance and testing of application
• know how to use it (basics)
• give/get feedbacks
• enjoy application

Like to see

• application has helped students/schoolchildren/Universities
• understanding deeply about the application
• more users adapt application (increase) – tell others
• adapt the application in their researches and other school work
• use officially

Love to see

• Widely recognized in the national level (how)
• Widely used by students/schoolchildren

5.2.2 Government Staff

Expect to see

• PAN products are used in all government agencies and ministries
• Able to use the products
• Recognize the usefulness of products

Like to see

• happy to use products
• Be able to use PAN products to facilitate their daily tasks.
• HOW: finish work quicker than before

Love to see

• be able to gain benefit from the products –
  a. e-dictionary
  b. OCR
  
• produce online

5.2.3 Companies and NGOs

Expect to see

• advantages of using Khmer Unicode and Khmer-based applications e.g. Smart-typing, dictionary, lexicon, OCT, TTs, Khmer sorting
• approach organizations to introduce PAN products
• standard codes and fonts
• communication can be done in Khmer language

Like to see

• install and use Khmer Unicode and Khmer-based applications
• Feed backs

Love to see

• Other applications needed will be developed in Khmer Language
• Update/modify existing technology
• Feedbacks

OM Contact: