OM Analysis for Bhutan Country Component : Version 1.1

1. Program Framework

1.1 Vision

The Local Language Computing is common place in the country. It has helped people to appreciate & preserve local language. The phenomenon of digital divide is minimized in the process of the localization program. Information technology has made a bigger impact on the lives of people in Bhutan. People are able to access a big pool of information from the internet and the like. Only now, the number of people who have access to that information and content is greater and more than ever. There by minimizing the digital divide in the country. Awareness of Dzongkha Language Computing software and localized content is growing. The level of content is growing benefiting the growth needs of the people, using active research findings. More importantly, another approach to the preservation of language is being achieved. Promotion of openness of software has lead to people being aware of the importance and benefit of using open source software and content. The use of Dzongkha localization software has revolutionized the whole country. Continued process of building partnerships within the country and outside the country has helped the program in its sustenance and further growth.

1.2 Mission

In support of the vision, the program will work on what the content should be. The content and methodology is thoroughly researched. Ease of use and access of information and content is an important factor that needs to be considered. Continuous knowledge sharing and transfer through HR training and collaboration with other project partners is always in the forefront. Policy issues needs to be discussed with boundary partners to standardize and operationalize policies. Beneficiaries of training need to be identified after which training methodology and materials can be developed for different end users. Then the trainers can be trained to train the end-users. As we go along with the training, we can get feedback from people who have been trained to improve our training materials and training programme. Exchanging experiences with country partners will improve the program and we can develop more effective tools to train people and disseminate information and adaptation of useful technology.

1.3 Boundary Partners:

1. DIT (PAN L10n Team)
2. DDA
3. Private IT Institutes (Instructors/Trainers)
4. End-Users (local communities, govt. officials, monks)

2. Progress Markers:

Boundary Partner 1: DIT (PAN L10n Team)

Outcome Challenge

The program intends to see the localization team in DIT to further develop & enhance localized s/w & content. By improving & enhancing the technology and HR capacity.
With their technical capacity they can give full technical support to the end users. They are able to motivate the people of their community to learn & use Dzongkha Linux software.
-Further research & development

Progress Markers:

Expect to see:

-Training of trainers
-Participation in regular meetings with BPs

Like to see:

-Help fix problems reported by end users
-Provide basic technical support to the end users
-Improve the content

Love to see:

-Develop new applications according to the needs of the end users
-Awareness campaigns
-Gathering and Contributing to the human and financial resource necessary to get the program running

Boundary Partner 2 : DDA

Outcome Challenge

The program intends to see Dzongkha Development Authority to further promote the use of Dzongkha Linux software and develop the capacity for the development of linguistic resources for Dzongkha. They are enthusiastic to showcase new ideas and understand the benefits of Dzongkha Linux as it's role in preserving and promoting local language.

Progress Markers

Expect to see:

-Promote the use of Dzongkha Linux

Like to see:

-Awareness campaigns
-Help create culturally & locally relevant content
-Providing with necessary linguistics related resources and support

Love to see:

-Maintain documentation
-Develop Dzongkha language resources

Boundary Partner 3: Private IT Institutes (Instructors/Trainers)

Outcome Challenge

The program intends to see the trainers training the end-users in an effective and sustainable way. They are inspired to learn and impart their knowledge to the trainees. The trainers include active women participants.

Progress Markers

Expect to see:

-Receive training on Dzongkha Localized Software
-Seek technical support from DIT
-Help facilitate the training to end-users

Like to see:

-Growth in expertise in capacity & knowledge
-Organize large scale training programs
-Active communication with DIT

Love to see:

-Providing regular training by training more people
-Inspire people to spread the knowledge of Localization & its benefits

Boundary Partner 4: End-Users (local communities, govt. officials, monks)

Outcome Challenge

The program intends to see the end-users being able to use the localized software in their day-to-day life. The benefit is enjoyed by all, irrespective of gender.

Boundary Partner
End-Users (local communities, govt. officials, monks)

Progress Markers

Expect to see:

-Increasing & informed awareness of Localized Software & its benefits
.Using the localized tools

Like to see:

-Asking for help and support
-Developing websites
-Forming support group/communities

Love to see:

-Spreading awareness
-Contributing by giving feedback and suggestions
-Using the tools of the localized software in their day to day life to improve their lives

3. Strategy Maps:

Boundary Partner:

DIT (PAN L10n Team)

	Causal	Persuasive	Supportive
Individual	Training of the trainers	Training to enhance their skills and capacities Participation in Important knowledge enhancing conferences	Financial support for research and development Support network with RRC and country partners (national/international)
Environment	Good working environment.Well equipped infrastructure	Disseminate information through media to keep people informed .Increase HR and technical capacity	Research network (national/international) .Active coordination and discussions with Bps (policy)

Boundary Partner

DDA

	Causal	Persuasive	Supportive
Individual	Financial support	Training of linguists .Important knowledge enhancing conferences	Financial support for research and development .Support network with RRC and country partners (national/international)
Environment	Policy discussions with Bps	Disseminate the benefits of Dzongkha Linux to a larger audience .Convince them of the program's contributation in preserving and promoting the local language	Research network (national/international) .Active coordination and discussions with linguists around the world

Boundary Partner

Private IT Institutes
(Instructors/Trainers)

	Causal	Persuasive	Supportive
Individual	Certificates to the trainers	Training methodology workshops .Skill enhancement .Easy access to Training manuals	Trainer's support network (blog, forums) .Competitions organised for trainers -Schedule advanced training on additional applications(improved and additional features in new releases)
Environment	Technical support .Provide training materials, Dzongkha Localized software(cds)	Pomote Dzongkha Linux through wide spread training	Active participation in global forums and blogs

Boundary Partner

End-Users (local communities, govt. officials, monks)

	Causal	Persuasive	Supportive
Individual	.Certificates to the end-users	Training on Dzongkha Linux software .Disseminate the benefits of using localized software	Technical support
Environment	Infrastructure and Internet connectivity in local communities	Media coverage of Dzongkha Linux training and workshop	Online discussion forums for end-users and blogs